“Baker Hill has helped our team realize significant efficiency gains across our commercial lending workflows and we look forward to continuing our relationship together. Baker Hill’s proven track record, combined with their unwavering commitment to addressing our financial institution’s immediate and long-term needs are invaluable, both to our team and the customers we serve.”

Knowing we had to hold true to our clients’ needs, we leaned into Baker Hill’s team for expertise, and we’ve had the opportunity to build strong, profitable, and long-term relationships with customers, all while lightening the manual workload for our lenders—a win-win. Baker Hill has been clearly invested in our bank’s success from the first stages of integration, and they’ve truly been an ideal fintech partner in our bank’s journey.

Our leadership team is thrilled to see the progress and successes we’ve had thus far since transitioning to Baker Hill NextGen. As we continue to roll out the next phase of expansion into the Commercial Lending system, I am confident that Baker Hill will support our continued growth.

Baker Hill’s team has proven to be a true partner, guiding us through our digital transformation. I’ve witnessed firsthand how Baker Hill adds value and efficiency. We look forward to continuing our productive partnership together.

Their deep breadth of knowledge is helping our team to build the right strategies for long term customer relationships. Our internal team doesn’t have the capabilities to do this kind of analytic work ourselves, but we invested in Baker Hill’s analytical horsepower and have found success. Together, we have built and executed profitable programs with useful data.

The solution has all the points along the journey. Within Baker Hill, we start by pulling credit, capturing drivers’ license images, personal financial statements, and tax returns. We then capture HMDA information for compliance, and the platform ends with a strong integration with the Fiserv DNA core and TruStage Compliance Solutions loan documentation.

Since our founding, we have always been deeply invested in the success of the local businesses operating in the Rochester community. Entrepreneurial startups, growing small businesses, and large corporations alike count on ESL to move forward and achieve success, and we’re proud to support such a wide range of member businesses.